Contact Center / Reservations Management Support

Your contact center / reservations agents have the tools to track reservations and make modifications to reservations through the contact center management tools to support both online and offline bookings. Vacation Storebuilder's built-in customer relationship management (CRM) tool can also be integrated with other CRMs, such as SugarCRM.

Manage your reservations contact center phone number and hours of operation details from a single source in order to update sitewide. Integration options are also supported for IfByPhone call tracking, Push-to-Talk and Click-to-Chat.

Find out how Vacation Storebuilder's suite of eCommerce features help propel your properties' ability to increase online bookings:

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